Privacy

What this website keeps.

Not much. No cookies, no advertising trackers, and we don’t sell or share your information.

If you send the contact form

What you type goes to us by email and is saved in a private list, so a message can’t get lost if email hiccups. We also note which page you started on, which site sent you, if any, your rough location from your internet provider, and anything optional you chose to tell us. It passes through two service providers: Cloudflare, which runs the form, and Resend, which delivers the email. The person who looks after this website can also see it, and gets the message directly if our inbox ever rejects it. We use it only to answer you and to understand how people find us. Contact details are erased from that list after two years.

If you leave an email address, you’ll get one automatic note confirming we got your message. There is no mailing list.

Visit counts

We count page visits, clicks on our phone number, email, map and booking links, when someone starts or sends the contact form (not what they type), how long pages take to load, the site that sent you, your rough location from your internet provider, and whether you’re on a phone. We don’t use cookies for this or store IP addresses. A visitor is a scrambled code that changes every day, so we can’t follow anyone from one day to the next. If your browser sends a Global Privacy Control signal, we don’t count you at all.

Your browser keeps a draft of the contact form, and the page you started on, until you close the tab. That stays on your device unless you send the form.

Links to other sites

Online booking is handled by Housecall Pro, and maps and reviews by Google. Their own privacy policies apply once you’re there.

Questions, or want something deleted?

Call (609) 279-0722 or write to info@thebigchillhvac.com, and we’ll take care of it.

Last updated November 2026.